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Workshop: Quality standards in ICT education
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Under the Strengthening Serbia-EU Civil Society Dialogue Project, funded by the European Union and managed by the Delegation of the European Union to the Republic of Serbia




Safer Internet Day 2011








Yolanda San Jose
Head of Operations, EC Delegation to Serbia

  Vladan Živanovic
Vladan Živanovic was appointed Country Manager of Microsoft Serbia in September 2008. Serbian subsidiary currently has over 50 FTEs, and is one of the fastest growing in the CEE region. Mr Živanovic has transitioned to the CM position from the role of EPG lead, where he managed all segments of EPG business as well as the PS business. Over the last 3 years, his team has faced numerous successes and challenges. The most noticeable successes include the legalization of the entire public sector of Montenegro and the first big steps in the e-Government implementations for the City of Belgrade. Živanovic joined Microsoft Serbia and Montenegro in the fall of 2003. Prior to joining Microsoft, Vladan held several leadership roles in the local and regional IT companies. His IT industry experience of more than 15 years is an asset both to the country and the company.
  Jasna Matic
Ms. Jasna Matic graduated Structural Engineering at the University of Belgrade, and obtained a master's degree in business administration (MBA) at the University of Washington in St. Louis, USA. She began her professional career in Belgrade, where she worked for a period of 5 years as a designer and engineer of steel structures, as well as a project manager. Ms. Matic was a consultant to the World Bank in Washington DC, between the years 2000 and 2001, where she managed analysis of requirements and conditions concerning information and communication technology (Digital Gap), for over 20 countries in Europe, Asia and Africa. In the period between the years 2002 and 2004, Mrs. Matic worked for the American consulting company "Booz Allen Hamilton", as the lead advisor for competitiveness of USAID - a project aimed at rising competitiveness of Serbian economy. She was Deputy Minister for the Ministry of Economy and Regional Development from May 2007, where she led sectors related to foreign economic relations as well as those for the level of competitiveness and quality of infrastructure. In July of 2008 she was elected as Minister of Telecommunications and Information Society, whilst in March of 2011 she became the Deputy Minister for Digital agenda.
  Pedro Aguilera Cortes
Mr. Pedro Aguilera, with a great deal of experience in project management, lead the e-inclusion project called "Connect Now" during its first two years of existence (project running in 70 telecentres throughout Spain). Prior to this he worked as a regional coordinator for the Structure Fund Project ACCEDER (helping ROMA people to improve their employability). He sits on the Steering Committee as a member of Telecentre-Europe. Mr. Aguilera is a honorary deputy member of Spain in the ECRI, and is currently managing diverse European Projects.

Gabriela Barna
Gabriela Barna has established EOS Romania Foundation in 1998 with a vision to support digital inclusion in Romania. Over the past 10 years, Gabriela has worked in the field of ICT in education, social development, participatory strategic planning, monitoring and evaluation with a special focus on ICT for development. However, Gabi 's main interest and focus remains ICT and ICT4D.
Gabriela is currently chairing the Board of Telecentre-Europe - a new and vibrant pan-european network of telecentres dedicated at achieving digital inclusion for the next 292 million Europeans. One of the key focuses of Telecentre-Europe is to support digital literacy programs for individuals across Europe through the effective use of technology.

  Tamara Blagojevic
works for Ecumenical humanitarian organization (EHO) as part of the Resource Centre for People with Disabilities (RCPwDs), where she holds the position of their program coordinator. Primary activity of this centre is related to improvement of economical, legal and social position of people with disabilities (PwDs), through advocacy of their interests and promotion of their employment. The Centre provides free-of-charge internet access whilst offering courses in computer technologies which are to increase employability of PwDs by providing them with a set of marketable skills. Over the past nine years more than 500 computer courses, that utilize assistive technologies, were organized. Education and counselling services regarding assistive technologies are some of the things offered at the centre, besides which it strives to disseminate important information to persons with disabilities and provide PwDs with a possibility of socializing in the Day-care centre.

Ian Clifford
Head of Business Development, UK online centres & Deputy Chair, Telecentre-Europe AISBL. In June 2008 Ian became Co-Chair of Telecentre-Europe, a voluntary network of Digital Inclusion networks. Telecentre-Europe formalised into an AISBL in Oct 2010, where Ian has been elected the Deputy Chair. Ian also sits on the Advisory Board for the Foundation, the global body for Telecentre networks representing the 100,000 telecentres across the world. In 2003 Ian became regional manager in the South West for UK online centres, before joining the central team, where he is now responsible for all business development activities, and liaison with government departments, agencies, and corporate organisations, as well as international development. In 1996 Ian founded a publicly-funded voluntary sector project in Devon employing young people to deliver ICT training and website design for local businesses. He worked for the project with disadvantaged young people for seven years, in a range of areas including multimedia design. The centre became a UK online centre in 2001, and is now a leading Social Enterprise in the South West.

  Žarko Cizmar
Programme Manager in Croatian non-governmental organisation Telecentar from Zagreb. He has twenty years of professional experience, including management of programmes and projects in the fields of media, education, information and communication, social welfare and humanitarian aid. In a period 2005-2008, he coordinated Telecentar Network training programme for 5,000 beneficiaries from Croatia, Serbia, Bosnia and Herzegovina and Macedonia. Žarko Cižmar is co-author of Occupational Standards, Qualification Standards and Curriculum for Vocational Media Programme in Croatia.

Dragan Domazet
Prof. Dr. Dragan Domazet, is a professor, founder and rector at the Metropolitan University in Belgrade . As Serbia's' representative, he is a member of the Programme Committee for Information and Communications Technology (ICT 7) as well as EU's Framework Programme (FP7) located in Brussels, where he is occasionally also engaged as an evaluator of related project proposals. Between the year 1991 and 1994, Prof. Dr. Domazet taught at the Faculty of Mechanical Engineering at the University of Nis, whilst the following period of 7 years, namely between the years 1994 and 2001, were spent in Singapore where he held a position of Senior Research Fellow, at the Gintic Institute of Manufacturing Technology, parallel to which he lectured at the Nanyang Technological University. Today he is a lecturer at the Metropolitan University in Serbia . He also spent a year at the University of Illinois (USA) working on various research projects in the field of artificial intelligence. Upon his return to Serbia , between the years 2001 and 2004, he was the acting Minister of Science, Technology and Development.

  Djordje Dukic
Mr. Djordje Djukic is an active Chairman of JISA. He is also a vice-chairman of CEPIS - Council of European Professional Informatics Societies. Mr. Djukic is the current president of the Central office for Business Communications and Marketing in European Economic Chamber, situated in Brussels. In addition to the above mentioned, Mr. Dukic is also a rector at the Carolus Magnus University in Brussels, for the SEE region, and besides being actively engaged in IT development he also plays a role in commercial education in Serbia and Europe. Over the years, he has participated in several international projects in collaboration with the "European Quality Assurance Network for Informatics Education" (EQANIE) and the Lifelong Learning Programme of the European Union.
  Ricard Faura Homedes
Bachelor in Anthropology and Social Science; PhD in Cultural Anthropology. Director and Professor in the Master Information Society Dynamization, Catalan Open University, (UOC). Mr Faura is currently the Knowledge Society Department Chief, in the Secretariat of Telecommunications and Information Society -Department of Enterprise and Occupation of the Catalan Government. Vice-president of CESICAT Foundation (Catalan Information Security Centre) / Secretary of the Foundation Observatory for the Information Society in Catalonia (FOBSIC) / Secretary of the Ministry of Industry Mixed Commission – Catalonia Government for the monitoring of the Plan Avanza Agreement / Secretary of the Governing Board of the ICT skills certification (ACTIC) / Member of the Spanish Telecentres Association / Member of the Technical Committee for the Inclusion and Social Cohesion Plan in Catalonia 2010 -2013 / Co-founder of the Cybersociey Observatory (OCS). At an international level, he is leading the European Project Interreg IIIB MEDOCC Program, IDEUNIVERS / PNUD, UUNN Programme for development. In the past, he leaded, among others, the following projects: ICT skill accreditation (ACTIC) / Telecentres Network in Catalonia (Punt TIC network) / Virtual Campus of Catalan Universities. In 1999 he was rewarded with the Winterthur Prize in Doctoral Thesis of Special Interest / 1991 Prize Enric Borrás in Catalan History / 1990 Prize in the Cultural Olympics. He has published numerous articles about Net Technologies and their impact in Culture in both, national and international journals; and among others, the books “Learn how to think” (Barcelona 2003). or “Cyberspace Antrophology” Quito, Ecuador, 1999)
  Zigmantas Kestutis Juskevicius
Dr. Kestutis Juskevicius is the manager of the project "Libraries for Innovation". The goal of the project to achieve, through strengthening and using the capacities of public libraries, a considerably better use of the possibilities of information technologies among all the Lithuanian population. More than 1200 public libraries and 2000 librarians participate in the project. During the last 15 years his main interests focus on applications of information technologies to social, cultural and public administration fields. Especially he is interested in application of information technologies in rural areas. In 1996 he joined the UNESCO Chair in Informatics for the Humanities at the Institute of Mathematics and Informatics and took part in projects on creating of digital archives of old sound records, developing of multimedia electronic books, computer aided learning courses. From 1998 until 2005 he also served as the Information Program Officer in Open Society Fund - Lithuania and was leading the ICT projects in medical, cultural, civic fields.
  Mirko Markovic
President of the Serbian Internet Club (Ljig) which incorporates more than 50 web sites and a dozen more internet networks. Besides his work regarding (Ljig), Mr. Markovic is also a librarian consultant for the Belgrade City Library and consults on their special projects and programs. He is the founder of Virtual Library Network of Serbia which, since the year 1999, incorporates 36 libraries, and was, between the years 2000 - 2008 (in Yugoslavia and Serbia ), acting as the vice president of 'Teledom Alliance'. He created an electronic network of NGO resource centres in Serbia , whilst in 2004 he also maintained the Electronic NGO Resource Centre. He is the founder and author of the Internet network of eight American Corners in Serbia and one in Montenegro (2004 - 2010). Mirko also manages a program called BGB for IT inclusion 65 + (2010 - 2011).
  Nikola Markovic

Katarina Milanovic
Academic  Program Manager for Microsoft office in Serbia , managing program "Partners in Learning" in Serbia for 5 years. Previous to the engagement in Partners in Learning, she worked as ICT teacher  in high school and project coordinator for projects piloting innovative use of ICT and curriculum change in K-12. Author of several textbooks and papers in national and international journals.


Dragana Milunovic
Dragana Milunovic was born in 1975 in Belgrade. Graduated (1999) and received a master's degree (2004) from the Department of Library and Information Sciences at the University of Belgrade. Senior librarian in the National Library of Serbia (2000). Secretary of the Parent Library Community of Serbia (2005). Editor of web presentation of the Parent Library Community of Serbia (2008). Author of a monograph "Libraries For The Handicapped" (Zaduzbina Andrejevic, 2006.) Publishes articles regarding librarianship in national periodicals. Translated professional literature from English to Serbian. Lecturer at seminars in the National library of Serbia. Member of the organizational board of national conference, Biblionet. Participant of many national and international, professional conferences.


Tanja Milovanovic
Tanja Milovanovic is coordinator of Centre for Researsch of Information Technologies of the Belgrade Open School. Her main working area is Information Policy development and research of development of information society. She has conducted several research projects on internet usage. Tanja ' s special fields of interest is ICT in education - development of e-learning methodology and development of digital literacy among teachers and K-12 students.


Almudena García Padilla
Unit of Planning and External Relations, - Public Corporate Entity, Spanish Ministry of Industry, Tourism and Trade. BA in Economics, Market Research Specialist and Executive MBA (IE). She joined Spanish Public Administration as Head of Social Economy and Advisor on consumer rights in the Confederation of Neighborhood, Consumers and Users Associations of the Spanish State in 1998. Since 2000, she's been developing projects for the application of new technologies in education, managing the donations made ??by the Varsavsky Foundation to various Ministries of Education in Latin America. In 2003 she began to develop new roles in, Public Enterprise under the Ministry of Industry, Tourism and Trade, where she performs tasks of defining actions in the Programme Planning Department. Programmes managed by aims to promote the Information Society at the national level in different sectors affecting the Spanish economy. Among these sectors it is noteworthy the education system, public health or justice, as well as trying to bring the information society near to citizens. Most of them are co-funded by the General State Administration and Local and Regional Administration.


Virginia Pareja Vallina
Ms. Virginia Pareja Vallina works for the ESPLAI , and is a member of ESPLAI's European Projects team, whilst her particular interests and expertise lie in a field concerning penitentiary. She is the project manager on a program called "Keying future" (a basic digital literacy training for inmates program), which was developed in eight Spanish prisons during the 2009. For her work on this program, Ms. Vallina was awarded with the "Social Penitentiary Merit Medal" by the Spanish Home Office (Ministry in charge of penitentiary affairs in Spain). She consults, as a volunteer lawyer, on various programs developed by NGOs, in the penitentiary field. Ms. Vallina is a speaker, lecturer, at an annual seminar on "Penitentiary Intervention Actions" at the University of Madrid . She is currently involved in a European project devoted to developing innovative models to combine education and work in adult prisons, as well as in two other projects regarding e-inclusion of vulnerable groups.


Jose Manuel Perez Munos
Mr. José Manuel Pérez holds a degree in Industrial Engineering (Electronics) from the "Universitat Politècnica de Catalunya", a Master in Information Technology Management from La Salle School and a Master in Business Administration from ESADE Business School. He works for Fundación Esplai since 2003 and is responsible for the IT department and International Projects. In the last two years he has been in charge of the coordination of several EU projects (e.g. KC4ALL Grundvitg and VET 4 e-Inclusion Leonardo) on e-inclusion and has participate in projects overseas, mainly in Latin American. Prior to that he worked as a Systems and Networks Manager in the Catalonian Red Cross and, previously, as a civil servant in the IT department at the Ministry of the Interior of the Spanish Government.


Vaso Obradovic
Mr. Vaso Obradovic graduated from a University of Belgrade in the year 1980, and completed his masters' degree in Special Education and Rehabilitation in 2002. He was employed at the school for hearing impaired for a number of years, having started in 1980, and since the year 2003, he has been working as an expert associate of the Serbian Association of Hearing Impaired. Has extensive experience in organizing programs for: education of adults who are deaf or hearing Impaired / hard-of-hearing; sports and recreational activities; cultural events; monitoring of the situation regarding employment of deaf and hard-of-hearing individuals; as well as for collaboration of relevant institutions, in Serbia . Mr. Obradovic has a number of published papers on his work with deaf and hearing impaired individuals.


Irena Posin
Assistant to the Minister for International Cooperation. Ms. Irena Posin graduated from University of Belgrade, Faculty of Law, where she also obtained a postgraduate honors degree, following which she proceeded to complete a master's degree specializing in European Union Law at the University of Stockholm in Sweden. In 2001, she went to the Agency for Foreign Investment and Export Promotion of the Republic of Serbia (SIEPA), and was appointed as an advisor for foreign investment. whilst in March 2002 she became head of the Department of Export Promotion where she worked on planning of SIEPA exports - promotional activities and monitoring of their implementation. In 2006 she created a program for internationalization of domestic product exporters (granting of non-refundable aid worth 100 million dinars for increase in export competitiveness of small and medium enterprises). During 2007 and 2008, she worked as the Head of the interdepartmental (Inter-ministerial ) group for planning and implementation of IPA programs of the Ministry of Economy and Regional Development. In January 2010, she was appointed as the Assistant to the Minister for International Cooperation of the Ministry of Telecommunications and Information Society, Republic of Serbia.


Dragan Sajic
Dragan R. Sajic was born in 1965, in Belgrade . He is a specialist in the field of telecommunications, and one of the founders of the Internet Club in Serbia . After having worked at Telecom Serbia for a period of 19 years, Mr. Sajic established his own company in the field of agriculture. He is the creator of a number of leading web portals relating to rural developments, as well as a regional manager of a Centre for development of a rural area "Mob", which is part of Ministry of Agricultures' Network for support of rural development .


Jasmina Stanic
Jasmina Stanic is a employment consultant for the Provincial Department of Labor, Employment and Gender Equality. She is promoting the policy for equal opportunities of employment, and is particularly involved in programs for inclusion of people with disabilities into the working world. Ms. Jasmina Stanic is an author, as well as an active participant in several national and international projects related to encouragement of employability of people with disabilities.

  Gordana Stankov Stojilovic
Programme Manager in International Aid Network (IAN). In her ten-year long career in non-governmental sector she has managed a number of national, regional and European projects in the field of human rights, psychosocial support, integration and professional empowerment of vulnerable groups within IAN Human Rights Department and IAN Telecentre.
Since 2007 she has been engaged in IAN Telecentre on designing different programmes and evaluating effects of IT education aimed at social inclusion and improvement of economic position as well as integration of people and communities, with special focus on vulnerable groups.
  Ivan Stojilovic
Graduated from the Faculty of Philosophy - Department of Psychology and Faculty of Fine Arts - Department Painting. He, also, completed an advanced online learning course at the 'Kingwood Online Learning Centre'. Since the year 2001, Mr. Stojilovic has been working at the International Aid Network (IAN) - a domestic NGO, where he holds the position of a manager of the IAN Telecentre - Educational department. He is also a member of the board of the Telecentre-Europe AISBL network. During his time at IAN, Mr. Stojilovic has coordinated over 30 different projects which included around 4000 participants from the various vulnerable groups that were included in the process of informal education and promotion of digital inclusion in Serbia. He possesses extensive experience in establishment and organisation of activities and workings of new Telecentres; implementation, realization, and establishment of quality of standards regarding the operations of those Telecentres; as well as in the evaluation of effects and impacts of educational programmes. He is an author of a textbook, and has participated in the formation of several training programs, regarding courses in basic computer and social skills.
  Žarko Sunderic
Mr. Zarko Sunderic completed his undergraduate studies at the Faculty of Media and Communication, following which he obtained his honors degree at the Belgrade Open School, and is a currently completing his master studies at the Faculty of Economics, Finance and Administration. Mr. Sunderic is the head of Social Inclusion and Poverty Reduction team in the Office of Deputy Prime Minister for the European Integration. One of the main roles of the team is to provide support to the Deputy Prime Minister for European Integration, who in turn is to coordinate, monitor and report back regarding governments activities in the field of social inclusion. The team is responsible for strengthening governments capacity to develop and implement policies for social inclusion based on best practices in Europe, as well as to, upon regular consultations with civil society organizations, offer support to line ministries in development and implementation of social inclusion policies . Between the years 1999 and 2001 he worked for a NGO - Civic Initiatives, on a program regarding development of democracy. From the year 2001 until 2004, he has been involved with the USAID program, where he has worked as Communications and Public Relations Coordinator . Since the year 2005 he has been part of the Deputy Prime Ministers' team for implementation of Poverty Reduction Strategy, firstly as the coordinator of Public Affairs, and since January 2008, as their Team Manager responsible for implementation of the previously mentioned strategy.
  Ivana Vidakovic
research coordinator in International Aid Network. She has been responsible for managing several scientific research projects under EU FP5 and FP6. Her main fields of interest are programs for psychosocial integration and rehabilitation, and innovative developments toward multidisciplinary treatment programs, with special focus on treatment and impact evaluation, and identification of best practices. Her professional background is in clinical psychology, psychotherapy and human resources development.
  Sven Weber
Sven Weber has graduated in Social Sciences at the University of Bamberg. He has worked as a free-lancing Media Consultant and IT Trainer for several years. Since 2010 he is Project Manager with the German based Stiftung Digitale Chancen (Digital Opportunities Foundation) in the team of the nation-wide Initiative Internet erfahren (Experience the Internet) funded by the German Federal Ministry of Economics and Technology.




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