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Under the Strengthening Serbia-EU Civil Society Dialogue Project, funded by the European Union and managed by the Delegation of the European Union to the Republic of Serbia


Safer Internet Day 2011

Establishing Social Enerprise












Workshop: Quality standards in ICT education

Topics discussed at the workshop held on the 12 of April 2011 were:

  • Support policy for e-inclusion;
  • Digital revolution;
  • General framework for defining e-skills;
  • Education of facilitators throughout telecentres in Spain ;
  • Certificates for accredited telecentres located in Spain ;
  • Standards in Serbia : ECDL - criteria for testing centers;
  • European Computer Driving License (ECDL) - ECDL certificates for end-users (End User Computing).

Attending speakers were professionals from Spain , Pedro Aguilera Cortes, Virginia Pareja, and a special guest lecturer Ismael Pena Lopez. Mr. Ismael Pena Lopez is a lecturer at the University of Catalonia , and an expert in the field of Information and communication technology (ICT), which includes development of social policy in ICT and diminution of the digital gap.

Besides ECDL Foundations representative in Serbia , other speakers that attended the workshop were part of IAN Telecentre team, who possess extensive experience in implementation of programs involving digital literacy.

To view various participants' presentations, refer to page labelled Download area, and in order to see photos from the workshop in question one can refer to page labelled 'Photographs'.


Venue: 'Cervantes' Institute, Belgrade

Workshop Program: for a detailed program regarding the workshop, click here.

For any further information and/ applications, please do not hesitate to contact Mrs. Gordana Stankov Stojilovic. Email address:

Telephone number: +381117617197

Address: International Aid Network (IAN)
Admirala Geprata 10
11000 Belgrade
Republic of Serbia



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